Is TenoBet casino legit and licensed?

Yes. We hold a licence from the Anjouan Gaming Authority, number ALSI-202614526-FI4. That means our games run on certified random number generators from studios like NetEnt and Play'n GO, our terms are published in full, and player funds stay separate from company money. If you ever want clarification on a rule, our live chat team will walk you through it.

How do I login to TenoBet casino?

Click the login button in the top right corner of the site, enter the email and password you used at registration, and you're in. If you've forgotten your password, use the reset link and we'll send a secure email within a minute. We recommend switching on two factor authentication in your account settings for an extra layer of protection, especially if you play from shared devices or public wifi.

What does the welcome bonus actually give me?

Our casino package pays 200% up to £425 on your first deposit, 100% up to £1,275 on the second and 100% up to £2,550 on the third. Minimum deposit is £17 and wagering sits at 25x. Prefer sports? That package runs 100% up to £425, then £850, then £1,275 with 15x wagering. Weekly reload offers follow for both sides.

How quickly will I get paid?

Crypto and e-wallet withdrawals usually land in under 24 hours, often inside a couple of hours once verification is complete. Card payouts take 2 to 5 days and bank transfers 3 to 7. Our standard cashout limit is £850 daily and £1,700 weekly, and VIP players can request higher ceilings. First withdrawals need ID and address documents approved before processing starts.

Can I play on mobile without an app?

You can. Our site runs in any modern mobile browser on iOS and Android, so there's no download needed and nothing eating your storage. Slots, live tables, crash games and the full sportsbook all scale to your screen, and the bet slip stays within thumb reach. Deposits through Apple Pay or Google Pay take seconds on a phone.

Do you offer demo play before I stake real money?

Most of our slots have a free demo mode, so you can test the volatility, bonus rounds and pay table before you stake anything. Live dealer tables and jackpot games need real stakes for obvious reasons. Demo play is a sensible habit, and we'd rather you learn a game on practice credits than burn your bankroll working it out.

Is there a no deposit offer for new players?

Our main promotions are deposit based, so there's no standing no deposit deal on the TenoBet casino online lobby right now. We do drop free spins campaigns on selected new slots, and weekly reloads keep landing once your registration is done. Keep an eye on the promotions page and your inbox, because we send the best Teno Bet casino offers straight to registered players.

Teno Bet Casino support contacts

Live chat, 24/7

Most questions are solved in the chat within minutes. Sign in first and skip the identity check.

Help with your account

Pending withdrawal, a deposit that did not land or documents to upload: it is all in your account area.

First time here?

Sign up, verify your email and claim the welcome package on your first deposit.

New player bonus

200% up to £425

While you wait for our reply, your welcome package is ready to claim.

Support at TenoBet

Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.

Documents

Before a first withdrawal we may ask for identity documents. Upload them in your account or send them to [email protected].

Responsible gaming

You can set deposit limits or pause your account from your profile, or ask support to do it. Play is for people aged 18 and over.

Ways to reach us

Write to [email protected] from the address linked to your account. Logged-in players can also open the live chat at any time.

Complaints

Complaints are logged, reviewed by a second person and answered by e-mail. Keep your reference number for any follow-up.

How fast we reply

The team works 24/7, weekends included. Expect a first answer within a few minutes on live chat.

Useful details

Mention your username, the date of the issue and, for payments, the method and amount. Screenshots save a lot of back and forth.

We read everything

Every message is read by a person, not a bot. Thank you for helping us improve TenoBet.

Talk to our team at Teno Bet Casino